Shipping policy
Shipping Policy – INDITARA
At INDITARA, we are committed to delivering your orders quickly and safely across India.
Shipping Coverage
We currently ship across India only. We do not offer international shipping at this time.
Order Processing Time
- All orders are processed within 1–2 business days
- Orders are processed from Monday to Friday (10:00 AM – 5:00 PM)
- Orders placed on weekends or holidays will be processed on the next working day
Delivery Time
- Estimated delivery time: 5–7 business days after dispatch
- Delivery timelines may vary depending on your location and courier availability
Shipping Charges
- Free shipping on orders above ₹499
- Shipping charges (if applicable) will be shown at checkout before payment
Cash on Delivery (COD)
- COD is available on eligible orders
- No extra charges for COD
- COD orders require verification via call or message before dispatch
- Orders may be cancelled if verification is not completed
Courier Partner
We work with reliable logistics partners including:
Bluedart, DTDC, Delhivery, Xpressbees, Ecom Express, Ekart, Amazon, Shadowfax, and others
Courier selection is based on your delivery location.
Order Tracking
- Once your order is shipped, tracking details will be shared via email and SMS
- You can also track your order through our tracking page on the website
Delays in Delivery
While we aim to deliver within the estimated timeline, delays may occur due to:
- Courier partner issues
- Weather conditions
- High order volumes
- Unexpected circumstances beyond our control
INDITARA is not liable for such delays, but we will assist you in tracking your order.
Incorrect Address or Delivery Issues
- Please ensure your shipping details are correct at checkout
- We are not responsible for delays or losses due to incorrect addresses
- Re-delivery or reshipping may incur additional charges
Lost or Undelivered Orders
If your order is marked as delivered but not received, or is lost in transit, please contact us within 48 hours so we can assist you with the resolution.
Contact Us
For any shipping-related queries, contact us at:
📧 inditara.enterprises@gmail.com
🕒 Support Hours: Monday to Friday, 10:00 AM – 5:00 PM